Shipping policy
At The Med Pharma, we are committed to delivering your orders quickly, safely, and reliably across India. Below is a summary of our shipping terms:
📦 Order Handling Time
- Orders are processed within 1–2 business days after confirmation.
- We do not process or dispatch orders on Sundays or public holidays.
🚚 Estimated Delivery Time
- Metro cities: 2–5 business days
- Other locations: 3–8 business days
- Delivery time may vary based on your location, courier service, and external factors like weather or strikes.
🧭 Tracking Your Order
- Once your order is shipped, we’ll email/SMS you the tracking ID and courier partner name.
- You can track your parcel online anytime.
🛍️ Shipping Charges
- We offer Free Standard Shipping on all prepaid orders above ₹599.
- A flat ₹50- ₹80 shipping fee applies to COD or low-value orders (if applicable).
🚚 Delivery Partners
We ship using trusted courier partners such as Delhivery, Shiprocket, Bluedart, Xpressbees, Ekart and others to ensure safe delivery to over 25,000+ pin codes across India.
📞 Support
For any questions about your delivery:
- WhatsApp: +91-8684041628
- Email: themedpharmaa@gmail.com
Thank you for choosing The Med Pharma. Your satisfaction and wellness are our top priorities.